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Courses - Page 6

216 results - Page 6 of 24

Leadership Courage in Leadership module
Leadership Essentials

Courage in Leadership

This is a critically important webinar for any business leader seeking to take an honest, supportive, and challenging approach to developing...

Next Event:
Date
Jan 23, 2025
Time
2:00 PM
Business Essentials How to Manage and Organise your Inbox module
Business Skills

How to Manage and Organise your Inbox

Do you find yourself wasting time trying to find an email within your inbox? On average a typical worker receives over 120 emails per...

Next Event:
Date
Jan 24, 2025
Time
9:30 AM
Microlearning AI and its Practical Applications in Business module
Business Essentials - Micro

AI and its Practical Applications in Business

AI has become a buzz word in recent times; whilst some have been filled with dread, others are curious about the opportunity it presents....

Next Event:
Date
Jan 27, 2025
Time
9:30 AM
Customer Service Excellence Customer Complaint Resolution module
Customer Strategic Excellence

Customer Complaint Resolution

Do you often feel unsure how to resolve client complaints, wondering which way to turn and what to do, as well as make sure you deliver...

Next Event:
Date
Jan 27, 2025
Time
12:30 PM
Customer Service Excellence Stakeholder Management module
Customer Strategic Excellence

Stakeholder Management

The stakeholder management process is critical as it is the lifeline to effective business relationships.  Each stakeholder is...

Next Event:
Date
Jan 27, 2025
Time
3:30 PM
Microlearning Stress Management module
Mental Wellness - Micro

Stress Management

Often used synonomously: stress and anxiety are not the same. Learn the differences, how to spot the signs and symptoms and how to...

Next Event:
Date
Jan 27, 2025
Time
5:00 PM
Microlearning The Importance of Body Language module
Customer Excellence - Micro

The Importance of Body Language

Join this micro-session to learn more about body language, be better able to interpret what others are feeling and thinking and how...

Next Event:
Date
Jan 27, 2025
Time
5:30 PM
Customer Service Excellence Dealing with Challenging Customers module
Customer Operational Excellence

Dealing with Challenging Customers

During this topic, we will explore how to deal with angry or difficult clients, highlighting specific tips and techniques that you...

Next Event:
Date
Jan 28, 2025
Time
9:30 AM
Leadership Resilience & Self-Awareness for Managers module
Leadership Essentials

Resilience & Self-Awareness for Managers

In a no normal world, how do you, as a leader, juggle what’s right for your business and people? How do we create calm in the continuous...

Next Event:
Date
Jan 28, 2025
Time
11:00 AM
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