Do you feel as if you are not always getting the best results out of your conversations with your clients? Do you have beliefs that...
Customer Complaint Handling - Part 2 provides advanced strategies for effectively managing and resolving customer issues. Building...
How do we put the needs and requirements of a client first, ahead of anything and everything else? Helping you deliver excellence to...
Providing an exceptional service for stakeholders within our organisations is imperative for the smooth running of departments and...
This session sounds a little random, but underpins so much of how we engage with clients and prospects. This session helps you and...
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During this webinar you will explore ideas of how to adapt your current customer service skills to an increasingly remote world to...
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Adapting Customer Service to the Remote Environment - Part 2 continues to explore strategies for delivering exceptional customer support...
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