Language

Programmes

Courses - New - Page 2

30 results - Page 2 of 4

Workplace Readiness Communicating Effectively in the Corporate World module
Communication in the Workplace

Communicating Effectively in the Corporate World

In today's fast-paced and dynamic corporate environment, effective communication is a critical skill that can significantly impact...

Next Event:
Date
Jan 7, 2025
Time
12:30 PM
Customer Service Excellence Leading a Customer Service Team module
Customer Service Leadership

Leading a Customer Service Team

Leading a Customer Service Team focuses on equipping managers with essential skills to inspire and manage high-performing customer...

Next Event:
Date
Jan 9, 2025
Time
5:00 PM
Customer Service Excellence Adapting Customer Service to the Remote Environment - Part 2 module
Customer Operational Excellence

Adapting Customer Service to the Remote Environment - Part 2

Adapting Customer Service to the Remote Environment - Part 2 continues to explore strategies for delivering exceptional customer support...

Customer Service Excellence Importance of Mindset in Customer Relationship Management module
Customer Operational Excellence

Importance of Mindset in Customer Relationship Management

This course highlights how mindset influences customer interactions. Participants explore how adopting a customer-centric mindset enhances...

Customer Service Excellence Customer Complaint Resolution - Part 2 module
Customer Strategic Excellence

Customer Complaint Resolution - Part 2

Customer Complaint Handling - Part 2 provides advanced strategies for effectively managing and resolving customer issues. Building...

Next Event:
Date
Feb 6, 2025
Time
3:30 PM
Health & Safety Workplace First Aid - Part 3 module
First Aid in the Workplace

Workplace First Aid - Part 3

This course covers the essential first aid techniques for burns and scalds, as well as responses to other emergencies. Participants...

Health & Safety Food Hygiene Safety – Level 1 - Chilling and Cooking module
Food Hygiene Safety – Level 1

Food Hygiene Safety – Level 1 - Chilling and Cooking

Welcome to the Food Safety and Hygiene Level 1 - Cooking and Chilling course. This specialised training is designed to provide you...

Health & Safety Food Hygiene Safety – Level 1 - Cross Contamination module
Food Hygiene Safety – Level 1

Food Hygiene Safety – Level 1 - Cross Contamination

This essential training focuses on understanding and preventing cross-contamination, a major cause of foodborne illnesses. The course...

Health & Safety Workplace First Aid - Part 2 module
First Aid in the Workplace

Workplace First Aid - Part 2

This course provides comprehensive training on recognizing and treating various injuries, including eye injuries, minor and severe...