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Business Essentials Understanding, Preventing and Reporting Sexual Harassment in the Workplace module
Diversity and Inclusion

Understanding, Preventing and Reporting Sexual Harassment in the Workplace

This training course equips employees with the knowledge and tools to recognise, prevent, and report sexual harassment in the workplace....

Workplace Readiness Working Effectively as Part of a Team module
Communication in the Workplace

Working Effectively as Part of a Team

This course is ideal for new hires, junior team members, or anyone looking to enhance their effectiveness in a team setting. It’s...

Next Event:
Date
Nov 26, 2024
Time
12:30 PM
Customer Service Excellence Crisis Management & De-escalation module
Customer Operational Excellence

Crisis Management & De-escalation

Crisis Management & De-escalation provides essential skills for handling high-pressure situations effectively. This course focuses...

Next Event:
Date
Nov 26, 2024
Time
2:00 PM
Customer Service Excellence Understanding Style Awareness - Part 2 module
Customer Delivery Excellence

Understanding Style Awareness - Part 2

This course delves deeper into interpersonal dynamics through the lens of the DISC model. It builds on Part 1 by exploring advanced...

Next Event:
Date
Nov 28, 2024
Time
12:30 PM
Customer Service Excellence Dealing with Challenging Customers - Part 2 module
Customer Operational Excellence

Dealing with Challenging Customers - Part 2

Dealing with Challenging Customers - Part 2 expands on effective strategies for handling difficult interactions and resolving conflicts...

Next Event:
Date
Dec 2, 2024
Time
11:00 AM
Workplace Readiness Managing Conflict within the Workplace to a Positive Conclusion module
Communication in the Workplace

Managing Conflict within the Workplace to a Positive Conclusion

Conflict is an inevitable part of any workplace, but when managed effectively, it can lead to innovation, stronger relationships, and...

Microlearning AI in Office 365 module
Business Essentials - Micro

AI in Office 365

This course highlights some of the latest exciting and innovative AI developments in the suite of Office 365 packages, where to find...

Next Event:
Date
Dec 6, 2024
Time
11:00 AM
Compliance Sexual Harassment module
Compliance

Sexual Harassment

Join this course to gain an overview of recent global Sexual Harassment legislation, with a focus on the latest UK-specific updates....

Next Event:
Date
Dec 6, 2024
Time
2:00 PM
Workplace Readiness How to Write a Successful CV and Cover Letter module
Interview Readiness Part 1

How to Write a Successful CV and Cover Letter

Join this webinar to understand how to make sure your CV stands out from the crowd. We will discuss the importance of creating a well...

Next Event:
Date
Dec 10, 2024
Time
3:30 PM
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