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300 results - Page 43 of 50

Mindfulness: An Eight-Week Plan for Finding peace in a Frantic World

"Mindfulness: An Eight-Week Plan for Finding Peace in a Frantic World" by Mark Williams and Danny Penman is a practical guide to developing mindfulness skills. The book is based on the authors' own experiences with mindfulness, as well as their work with clients and students. 

Author
Estimated Read Time
5 minutes

Customer Service in an Instant: 60 Ways to Win Customers and keep Them Coming Back

Customer Service in an Instant: 60 Ways to Win Customers and Keep Them Coming Back by Karen Leland is a practical guide for customer service professionals looking to improve their customer service skills. The book provides 60 quick, practical tips for handling difficult customers in a variety of situations.

The Speed of Trust: The One Thing That Changes Everything

"The Speed of Trust: The One Thing That Changes Everything" by Stephen M.R. Covey is a transformative book that explores the profound impact trust has on personal and organisational success. Drawing from the principles of his father's renowned work, "The 7 Habits of Highly Effective People," Covey delves into the concept of trust and provides a comprehensive framework for understanding, building, and repairing it.

Author
Estimated Read Time
4 minutes

The HBR Guide to Performance Management

The "HBR Guide to Performance Management" is a comprehensive and practical guide published by the Harvard Business Review, aimed at helping organisations and individuals enhance their performance management processes.

Author
Estimated Read Time
5 minutes

The Culture Map: Breaking Through the Invisible Boundaries of Global Business

The Culture Map: Breaking Through the Invisible Boundaries of Global Business by Erin Meyer is a thought-provoking book that explores the complexities of cross-cultural communication and provides a framework for understanding cultural differences in the business world. Drawing on extensive research and personal experiences, Meyer presents a practical guide to navigating the cultural nuances that shape our interactions and influence our success in a globalised marketplace.

The Like Switch: An Ex-FBI Agent's Guide to Influencing, Attracting, and Winning People Over

The Like Switch: An Ex-FBI Agent's Guide to Influencing, Attracting, and Winning People Over by Jack Schafer and Marvin Karlins is a practical guide to building rapport and trust in a variety of situations. Drawing on his experience as an FBI agent, Schafer provides insights into human behaviour and communication that can be applied in business, social, and personal relationships.

Author
Estimated Read Time
5 minutes
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