"How to Win Friends and Influence People" by Dale Carnegie is a classic self-help book that was first published in 1936. It remains a best-seller today because it contains timeless advice on how to improve interpersonal skills and build stronger relationships, both in personal and professional life.
The Effortless Experience: Conquering the New Battleground for Customer Loyalty by Matthew Dixon, Nick Toman, and Rick DeLisi is a book based on extensive research on customer service interactions, revealing the key factors that drive customer loyalty. The authors argue that providing low-effort experiences is critical for creating loyal customers. They provide practical strategies and tactics for creating a seamless and effortless customer experience.
Misha Yurchenko’s The STAR Interview is a practical guide to mastering behavioural interviews through storytelling. The book emphasises using the STAR (Situation, Task, Action, Result) method to structure compelling and concise responses to common interview questions. Yurchenko combines his professional insights as a recruiter with actionable advice, helping readers stand out in competitive job markets by showcasing their unique experiences.
Mind Over Mood by Dennis Greenberger and Christine A. Padesky is a groundbreaking self-help book that empowers readers to take control of their emotions by changing the way they think. Rooted in Cognitive Behavioural Therapy (CBT), the book offers practical tools and techniques to identify, challenge, and reframe negative thought patterns that contribute to emotional distress. It is structured as a workbook, allowing readers to engage with exercises and activities that promote lasting emotional change.
Grit: The Power of Passion and Perseverance by Angela Duckworth is a groundbreaking book that explores the concept of grit and its profound impact on success and achievement. Angela Duckworth, a psychologist and MacArthur Fellow, presents a compelling argument that grit, a combination of passion and perseverance, is a more accurate predictor of success than talent alone. Through her research and engaging storytelling, Duckworth offers readers valuable insights and strategies for cultivating grit in their own lives.
Patrick Lencioni’s The Ideal Team Player: How to Recognize and Cultivate the Three Essential Virtues is a practical guide that teaches you how to become a valuable and effective team member by focusing on three key qualities: humility, hunger, and people smarts. The book emphasises that teamwork is essential for success in any organisation and shows how you can grow these traits to work better with others and contribute meaningfully to your team.