Do you often feel unsure how to resolve client complaints, wondering which way to turn and what to do, as well as make sure you deliver...
Join this course to gain an overview of recent global Sexual Harassment legislation, with a focus on the latest UK-specific updates....
Adapting Customer Service to the Remote Environment - Part 2 continues to explore strategies for delivering exceptional customer support...
Customer Complaint Handling - Part 2 provides advanced strategies for effectively managing and resolving customer issues. Building...
There are 168 hours in a week, so what are you going to do with them? This session will help you understand how to better manage your...
This course provides comprehensive training on recognizing and treating various injuries, including eye injuries, minor and severe...
This course covers the essential first aid techniques for burns and scalds, as well as responses to other emergencies. Participants...
This course is Part 1 of an introduction to some of the most significant Health and Safety factors in the workplace, including Fire...
This course is Part 2 of an introduction to some of the most significant Health and Safety factors in the workplace, including Slips,...