Language

Programmes

Courses - Page 5

58 results - Page 5 of 7

Customer Service Excellence Client Complaint Resolution - Part 1 module
Customer Strategic Excellence

Client Complaint Resolution - Part 1

Do you often feel unsure how to resolve client complaints, wondering which way to turn and what to do, as well as make sure you deliver...

Next Event:
Date
Apr 28, 2025
Time
11:00 AM
Compliance Sexual Harassment in the Workplace module
Compliance

Sexual Harassment in the Workplace

Join this course to gain an overview of recent global Sexual Harassment legislation, with a focus on the latest UK-specific updates....

Next Event:
Date
Apr 28, 2025
Time
2:00 PM
Customer Service Excellence Adapting Customer Service to the Remote Environment: Part 2 module
Customer Operational Excellence

Adapting Customer Service to the Remote Environment: Part 2

Adapting Customer Service to the Remote Environment - Part 2 continues to explore strategies for delivering exceptional customer support...

Customer Service Excellence Client Complaint Resolution - Part 2 module
Customer Strategic Excellence

Client Complaint Resolution - Part 2

Customer Complaint Handling - Part 2 provides advanced strategies for effectively managing and resolving customer issues. Building...

Next Event:
Date
Apr 30, 2025
Time
5:00 PM
Business Essentials Learn to Manage Time Effectively module
Business Skills

Learn to Manage Time Effectively

There are 168 hours in a week, so what are you going to do with them? This session will help you understand how to better manage your...

Next Event:
Date
May 13, 2025
Time
9:30 AM
Health & Safety Workplace First Aid - Part 2 module
First Aid in the Workplace

Workplace First Aid - Part 2

This course provides comprehensive training on recognizing and treating various injuries, including eye injuries, minor and severe...

Health & Safety Workplace First Aid - Part 3 module
First Aid in the Workplace

Workplace First Aid - Part 3

This course covers the essential first aid techniques for burns and scalds, as well as responses to other emergencies. Participants...

Health & Safety Introduction to Health and Safety in the Workplace - Part 1 module
Introduction to Health and Safety in the Workplace

Introduction to Health and Safety in the Workplace - Part 1

This course is Part 1 of an introduction to some of the most significant Health and Safety factors in the workplace, including Fire...

Health & Safety Introduction to Health and Safety in the Workplace - Part 2 module
Introduction to Health and Safety in the Workplace

Introduction to Health and Safety in the Workplace - Part 2

This course is Part 2 of an introduction to some of the most significant Health and Safety factors in the workplace, including Slips,...