Corruption globally amounts to over $1 trillion a year. Learn the impact of bribery and corruption, the four key offences under th...
Do you often feel unsure how to resolve client complaints, wondering which way to turn and what to do, as well as make sure you deliver...
Learn how to get the most out of Microsoft Excel. In this course, you will learn how to automatically total rows and columns, use conditional...
Pivot Tables are one of the most revered – and feared – elements Of Excel. In this one-hour session we explode some of...
This session focuses on how to see things from a client’s perspective. It’s important to continually demonstrate that you...
You need to relax more: if it were as easy as that none of us would be stressed! Understand why a lack of sleep and relaxation is so...
Objection Handling is a fundamental of any sales process. In this session learn and understand the key techniques to help achieve the...
As a leader, the way you communicate with others can have a significant impact on motivation, morale and productivity. This course...
Coaching a team of people is an art form. This course will provide you with hints, tips and tricks to allow your people to think for...