How to communicate effectively & clearly within different cultures. Tips and techniques as well as etiquette to help employees...
This session will help you have more positive and confident telephone conversations with clients, building trust and delivering client...
Listening is one of the most important skills you can have. How well you listen has a major impact on your job effectiveness, and on...
Effective communication is an essential component of human relationships. We spend so much time communicating via email, so this...
Receiving feedback can be a gift, it can help us grow and develop, ensuring we reach our full potential. Actionable feedback can help...
Everything you do can grow and reflect your personal brand and it is what other people will remember about you. Defining, developing...
Gain an understanding of how to be an effective follower, able to stand up for and stand up to the leader! We cover the importance...
Self-management is a crucial component of Emotional Intelligence. Once we are aware of our own emotions and how they affect our behaviour...
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