"Conversational Intelligence: How Great Leaders Build Trust & Get Extraordinary Results" by Judith E. Glaser is a pioneering book that delves into the neuroscience of conversations and their profound impact on leadership, trust-building, and achieving exceptional results. Judith Glaser, an expert in the field of conversational intelligence, provides valuable insights into how leaders can harness the power of conversations to foster trust, collaboration, and high-performance within their organisations.
"Pre-Suasion: A Revolutionary Way to Influence and Persuade" by Robert Cialdini explores the power of setting the stage before attempting to persuade or influence others. Cialdini argues that the key to successful persuasion is not only the message itself, but also the context in which it is delivered. By understanding how to effectively prime people for persuasion, it is possible to significantly increase the likelihood of success.
"The Challenger Sale" by Brent Adamson and Matthew Dixon is a ground-breaking book that challenges traditional sales methods and offers a new approach to selling based on research of high-performing salespeople.
When I Say No, I Feel Guilty by Manuel J. Smith is a timeless classic that offers valuable insights and practical techniques for developing assertiveness and effective communication skills. This book serves as a guide for individuals who struggle with setting boundaries, saying no, and expressing their needs without feeling guilty. Through a comprehensive exploration of assertiveness, guilt, and communication patterns, Smith empowers readers to overcome these challenges and lead more authentic and fulfilling lives.
The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results by Brent Adamson, Matthew Dixon, Pat Spenner, and Nick Toman is a seminal work that expands upon the Challenger Sales methodology introduced in their previous book, "The Challenger Sale." This book delves into the complex dynamics of B2B buying groups and provides insights on how organisations can navigate and influence these intricate decision-making processes.
"Selling to the Top: David Peoples' Executive Selling Skills" by David Peoples offers a comprehensive guide to mastering the art of selling to top executives in organisations. Drawing from his extensive experience as a sales professional and consultant, Peoples provides practical insights, strategies, and techniques for effectively engaging with high-level decision-makers and securing their buy-in.