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Courses - Page 21

328 results - Page 21 of 37

Leadership One to One Performance Reviews module
Performance Management

One to One Performance Reviews

Managing performance on a regular basis helps you stay on track of performance, the reality verses KPI’s and Objectives. It gives...

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Leadership Coaching to Improve Performance module
Performance Management

Coaching to Improve Performance

This session explores how to use the GROW coaching method to manage and improve your team's sales performance...

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Leadership How to Conduct a Great Mid-Year Conversation module
Performance Management

How to Conduct a Great Mid-Year Conversation

How to Conduct a Great Mid-Year Conversation A mid-year review is a great way to connect with your employees and focus on providing...

Office 365 Lookup Functions module
Excel

Lookup Functions

Every Excel user knows that VLOOKUP is a tricky function to manage, but there are alternatives few people are aware of. This session...

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Office 365 What If Analysis module
Excel

What If Analysis

Excel has a number of tools that allow predictions to be made depending on several variables. This can be very useful as a means of...

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Office 365 Excel Tables module
Excel

Excel Tables

Because of Excel’s tabular format a lot of people believe that they are already familiar with tables, but they were only introduced...

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Business Essentials Preparing for an Internal Job Interview module
Business Skills

Preparing for an Internal Job Interview

If you're looking for a promotion at your current company, this course will help you prepare for your job interview. How can...

Customer Service Excellence Putting Yourself in the Customer's Shoes module
Customer Delivery Excellence

Putting Yourself in the Customer's Shoes

This session focuses on how to see things from a client’s perspective. It’s important to continually demonstrate that you...

Customer Service Excellence Understanding Style Awareness - Part 1 module
Customer Delivery Excellence

Understanding Style Awareness - Part 1

To gain trust, rapport and develop strong client relationships. Helping you put clients first with each interaction and demonstrating...

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