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267 results - Page 26 of 45

The Art of Mentoring: Lead, Follow and Get out of the Way

"The Art of Mentoring: Lead, Follow and Get Out of the Way" by Shirley Peddy is a comprehensive guide to mentoring in a business context. The author emphasizes the importance of building strong relationships, setting goals, providing feedback, and developing the skills and knowledge needed to succeed as a mentor or mentee. 

Author
Estimated Read Time
5 minutes

Be Our Guest; Perfecting the Art of Customer Service

Be Our Guest: Perfecting the Art of Customer Service by The Disney Institute takes readers on a journey into the world of Disney's renowned customer service culture. Drawing from Disney's extensive experience in creating magical experiences for guests, the book shares valuable insights and practical strategies for delivering exceptional customer service.

Author
Estimated Read Time
5 minutes

Project Stakeholder Management

"Project Stakeholder Management" by Pernille Eskerod and Anna Lund Jepsen is a comprehensive guide that focuses on the importance of stakeholder management in project success. The book provides a detailed exploration of stakeholder theory and its practical application in project management, offering strategies, tools, and techniques for identifying, analysing, and engaging stakeholders effectively throughout the project lifecycle.

Author
Estimated Read Time
5 minutes

The HBR Guide to Performance Management

The "HBR Guide to Performance Management" is a comprehensive and practical guide published by the Harvard Business Review, aimed at helping organisations and individuals enhance their performance management processes.

Author
Estimated Read Time
5 minutes

The 7 Habits of Highly Effective People

"The 7 Habits of Highly Effective People" is a self-help book written by Stephen Covey, published in 1989. The book presents a holistic, principle-centred approach to personal and professional effectiveness based on timeless universal principles of human behaviour. 

Author
Estimated Read Time
5 minutes

Ethics and Risk Management

In Ethics and Risk Management, Lina Svedin examines the intersection of ethical considerations and risk management practices in organisations, particularly in the public sector. Svedin emphasises that effective risk management is not merely about minimising harm or avoiding liability but about incorporating ethical values into decision-making processes to balance competing interests and priorities. The book provides a comprehensive framework for understanding how ethical principles can guide organisations in navigating complex risks while maintaining trust and accountability.

Author
Estimated Read Time
5 minutes
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