"To Sell Is Human: The Surprising Truth About Moving Others" by Daniel H. Pink is a book that challenges the notion that sales is the domain of a select group of individuals with a specific set of skills. In fact, Pink argues that we are all in sales, as we spend a significant amount of our time trying to move others to our way of thinking, whether we are convincing our boss to give us a raise or persuading our children to clean their room.
Aimee L. Franklin’s Stakeholder Engagement is a comprehensive examination of how organisations across different sectors can effectively engage with their stakeholders to enhance sustainability and overall impact. The book presents a structured approach to stakeholder engagement, grounded in theoretical models and practical applications.
Breaking the Habit of Being Yourself: How to Lose Your Mind and Create a New One by Joe Dispenza is a powerful self-help book that explores the relationship between our thoughts, beliefs, and reality. Dispenza presents scientific research and practical techniques to help readers break free from self-destructive patterns and create a new, empowering identity.
Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization is a book written by Leonardo Inghilleri and Micah Solomon, two customer service experts with decades of experience working with leading service organisations. In the book, Inghilleri and Solomon provide a step-by-step guide to creating a world-class customer service organisation, based on their extensive research and real-world experience.
"Selling to the C-Suite: What Every Executive Wants You to Know About Successfully Selling to the Top" by Nicholas A.C. Read and Stephen J. Bistritz is a comprehensive guide that delves into the intricacies of selling to top-level executives in organisations. Through their extensive experience in sales and interactions with C-suite leaders, the authors offer invaluable insights and practical strategies for navigating the complex landscape of executive decision-making.
The Miracle of Mindfulness: An Introduction to the Practice of Meditation by Thich Nhat Hanh is a renowned book that offers readers an insightful and practical guide to mindfulness and meditation. Written by the esteemed Buddhist monk, Thich Nhat Hanh, this book introduces the concept of mindfulness and demonstrates how it can bring about profound transformation and inner peace.