Everything you do can grow and reflect your personal brand and it is what other people will remember about you. Defining, developing...
An overview of the requirements and impact of Privacy and Electronic Communications Regulations (PECR)...
This session will help you have more positive and confident telephone conversations with clients, building trust and delivering client...
Receiving feedback can be a gift, it can help us grow and develop, ensuring we reach our full potential. Actionable feedback can help...
This course highlights some of the latest exciting and innovative AI developments in the suite of Office 365 packages, where to find...
Effective communication is an essential component of human relationships. We spend so much time communicating via email, so this...
Leading a Customer Service Team focuses on equipping managers with essential skills to inspire and manage high-performing customer...
Communication is an essential leadership skill. Learn how to build rapport, trust and tactfully manage delicate and sensitive situations...
Are you ever asked to deliver a training session to employees, your peers or stakeholders despite not having any training delivery...