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Programmes

Courses - On-Demand

8 results - Page 1 of 1

Business Essentials Promoting Diversity and Respect through Language module
Diversity and Inclusion

Promoting Diversity and Respect through Language

Inclusive language is a powerful tool for creating a workplace culture that values diversity and fosters respect among colleagues....

Retail Retail Management - Driving Success through Collaboration module
Retail Management

Retail Management - Driving Success through Collaboration

During this course, we’ll explore the core competencies needed to thrive in a retail leadership position. Whether a department head...

Retail Retail Management - How to Effectively Lead and Influence your Team module
Retail Management

Retail Management - How to Effectively Lead and Influence your Team

“If your actions inspire others to dream more, learn more, do more, and become more, you are a leader” In this course we will...

Hospitality Hospitality Management - Driving Success through Collaboration module
Hospitality Management

Hospitality Management - Driving Success through Collaboration

During this course, we’ll explore the core competencies needed to thrive in a hospitality leadership position. Whether a department...

Hospitality Hospitality Management -  How to Effectively Lead and Influence your Team module
Hospitality Management

Hospitality Management - How to Effectively Lead and Influence your Team

In this course we will be drilling down into what makes an effective leader to ensure the business needs and targets are met, by influencing...

Retail Steps to a Great Service in Retail module
Retail Customer Service

Steps to a Great Service in Retail

This course takes inspiration from those people and specific skills required to thrive in a customer facing retail environment. This...

Retail One Service - Retail module
Retail Customer Service

One Service - Retail

Join this module to learn about the 4 elements of ONE service; Identify the needs and wants of your customer in a retail environment,...

On Demand:
60 minutes
Hospitality Steps to a Great Service - Hospitality module
Hospitality Customer Service

Steps to a Great Service - Hospitality

This course takes inspiration from those and specific skills required to thrive in a customer facing hospitality environment. Dealing...