Employee Engagement 2.0: How to Motivate Your Team for High Performance by Kevin Kruse is a comprehensive guide that offers practical strategies for leaders to drive employee engagement and foster a high-performance work culture. Kruse draws from extensive research and interviews with top leaders to provide actionable insights on how to create an environment that motivates employees and maximises their potential.
"The Lost Art of Closing: Winning the Ten Commitments That Drive Sales" by Anthony Iannarino is a compelling guide that redefines the traditional approach to sales closing techniques. Iannarino, a seasoned sales professional and consultant, outlines a strategic framework centred around obtaining ten specific commitments from prospects. The book is a roadmap for sales professionals to navigate the modern sales landscape by focusing on relationship-building, trust, and the art of effective persuasion.
The Bribery and Corruption Casebook: The View from Under the Table is a thought-provoking book written by Joseph T. Wells and Laura Hymes, which delves into the dark and pervasive world of bribery and corruption. With an emphasis on real-life case studies and insightful analysis, the book sheds light on the various aspects of these unethical practices, their consequences, and the strategies employed to combat them.
"Anti-Money Laundering in a Nutshell: Awareness and Compliance for Financial Personnel and Business Managers" by Kevin Sullivan is a comprehensive guide that provides a practical understanding of the fundamentals of Anti-Money Laundering (AML) laws and regulations. The book is designed to help financial professionals, business managers, and other stakeholders gain an understanding of the risks, compliance obligations, and best practices associated with AML.
"The Customer Success Professional's Handbook: How to Thrive in One of the World's Fastest Growing Careers" by Ashvin Vaidyanathan and Ruben Rabago is a practical guide for anyone looking to start or advance their career in customer success management. The book covers a range of topics, from customer success strategy to customer success operations, providing actionable insights and advice for customer success professionals at all levels.
When Cultures Collide: Leading Across Cultures by Richard Lewis is an insightful and comprehensive book that delves into the complexities of cross-cultural communication and leadership. Drawing upon his extensive experience as a linguist and international business consultant, Lewis provides a framework to understand cultural differences and offers practical strategies for effective leadership in diverse cultural contexts.