"The Loudest Duck: Moving Beyond Diversity while Embracing Differences to Achieve Success at Work" by Laura A. Liswood provides a compelling examination of workplace diversity and inclusion, offering practical advice for leveraging differences to achieve organisational success. Liswood, an expert on leadership and diversity, uses parables, real-world examples, and insightful analysis to illustrate the complexities and benefits of creating inclusive workplaces.
The Imposter Syndrome Remedy: A 30-Day Action Plan to Stop Feeling Like a Fraud by E.V. Estacio is a practical and actionable guide designed to help individuals overcome imposter syndrome—the persistent feeling of inadequacy and the fear of being exposed as a fraud. Estacio provides a comprehensive 30-day action plan that combines self-reflection exercises, mindset shifts, and specific strategies to help readers break free from self-doubt and embrace their true capabilities.
"The Performance Appraisal Question and Answer Book: A Survival Guide for Managers" by Dick Grote is a comprehensive resource designed to assist managers in navigating the complexities of performance appraisals. Grote, a renowned expert in performance management, provides a practical guide filled with questions and answers to address the challenges managers face during the performance review process.
"ROI Selling: Increasing Revenue, Profit, and Customer Loyalty through the 360 Sales Cycle" by Michael J. Nick and Kurt Koenig is a comprehensive guide that introduces the concept of Return on Investment (ROI) selling and provides a structured approach for sales professionals to effectively quantify and communicate the financial benefits of their products or services to customers. Through a combination of theory, real-world examples, and practical tools, Nick and Koenig equip readers with the knowledge and skills they need to navigate the sales process and drive successful outcomes by focusing on ROI.
"Succession: Mastering the Make-or-Break Process of Leadership Transition" by Noel M. Tichy is a significant book that tackles the crucial and often complex process of leadership succession in organisations. Published in 1997, this book offers enduring insights, strategies, and practical guidance for businesses seeking to navigate leadership transitions successfully.
"Delivering Happiness: A Path to Profits, Passion, and Purpose" is a book written by Tony Hsieh, the former CEO of Zappos, an online shoe and clothing retailer. In the book, Hsieh shares his personal and professional journey, including his experience building Zappos into a billion-dollar business that is widely recognized for its exceptional customer service and unique company culture.