Dare to Lead: Brave Work. Tough Conversations. Whole Hearts. by Brené Brown is a powerful book that explores the qualities and behaviours of courageous leadership. Drawing from extensive research, personal stories, and practical examples, Brown offers insights and strategies to help leaders create positive and thriving work environments.
The Culture Map: Breaking Through the Invisible Boundaries of Global Business by Erin Meyer is a thought-provoking book that explores the complexities of cross-cultural communication and provides a framework for understanding cultural differences in the business world. Drawing on extensive research and personal experiences, Meyer presents a practical guide to navigating the cultural nuances that shape our interactions and influence our success in a globalised marketplace.
Primal Leadership: Unleashing the Power of Emotional Intelligence by Daniel Goleman, Richard Boyatzis, and Annie McKee explores the role of emotional intelligence (EI) in effective leadership. Drawing on extensive research and practical insights, the authors demonstrate how emotional intelligence influences leaders' ability to inspire, motivate, and create positive work environments.
"Smart Calling: Eliminate the Fear, Failure, and Rejection from Cold Calling" by Art Sobczak is a definitive guide that transforms traditional cold calling into a strategic and effective process. Published in 2010, Sobczak draws on his extensive experience in sales to provide a comprehensive framework for sales professionals to master the art of making "smart" calls and achieve success in their prospecting efforts.
"The Ultimate Guide to Remote Work: How to Grow, Manage, and Work with Remote Teams" is a comprehensive guide to remote work, offering insights and practical advice for both remote workers and managers. The book is written by Zapier, a company that provides automation tools for remote teams, and draws on their own experiences as well as extensive research and case studies.
Customer success is an emerging field that is rapidly gaining traction as more and more businesses recognise the importance of retaining customers and fostering long-term relationships. In the book "Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue," authors Nick Mehta, Dan Steinman, and Lincoln Murphy provide a comprehensive guide to this exciting new field, offering insights and strategies for companies looking to reduce churn and build long-term customer relationships.