The Culture Map: Breaking Through the Invisible Boundaries of Global Business by Erin Meyer is a thought-provoking book that explores the complexities of cross-cultural communication and provides a framework for understanding cultural differences in the business world. Drawing on extensive research and personal experiences, Meyer presents a practical guide to navigating the cultural nuances that shape our interactions and influence our success in a globalised marketplace.
"Cold Calling Techniques (That Really Work!)" by Stephen Schiffman is a classic guide that provides practical and actionable strategies for mastering the art of cold calling in the world of sales. First published in 1987 and updated in subsequent editions, Schiffman's book remains relevant by offering timeless principles that help sales professionals build successful cold calling campaigns.
The Five Dysfunctions of a Team: A Leadership Fable by Patrick Lencioni is a powerful book that explores the common pitfalls that hinder team performance and provides insights on how leaders can address these challenges. Through a compelling leadership fable, Lencioni sheds light on the five dysfunctions and offers practical advice for building cohesive and high-performing teams.
"Good Grief" by Granger E. Westberg is a compassionate and insightful guidebook that offers practical wisdom and emotional support to individuals navigating the challenging journey of grief. Drawing on his experience as a pastor, hospital chaplain, and grief counsellor, Westberg provides readers with a roadmap for coping with loss and finding healing in the midst of sorrow.
The Feedback Imperative: How to Give Everyday Feedback to Speed Up Your Team's Success by Anna Carroll is a comprehensive guide that explores the importance of providing regular and effective feedback in the workplace. Carroll, an experienced leadership coach and consultant, offers practical strategies and insights to help managers and team leaders enhance their feedback skills and create a culture of continuous improvement.
"Pricing with Confidence: 10 Ways to Stop Leaving Money on the Table" by Reed Holden and Mark Burton is an essential resource for sales professionals seeking to master the art of pricing and effectively demonstrate value through return on investment (ROI). In this comprehensive guide, Holden and Burton outline practical strategies and techniques for positioning price, understanding customer value, and negotiating win-win outcomes that maximise profitability for both the seller and the customer.