Managing Up: How to Forge an Effective Relationship with Those Above You

Managing Up: How to Forge an Effective Relationship with Those Above You by Rosanne Badowski is a comprehensive guide that offers practical advice and strategies for building strong relationships with superiors. Drawing on her extensive experience as an executive assistant to former General Electric CEO Jack Welch, Badowski provides valuable insights on managing upwards and leveraging that relationship for personal and professional growth.

The book begins by emphasising the importance of understanding the dynamics of the boss-employee relationship. Badowski highlights the need to view this relationship as a partnership, with both parties working together to achieve common goals. She explains that managing upwards is not about manipulation or subservience but rather about proactive communication, mutual respect, and alignment of objectives.

One of the key themes in the book is the power of effective communication. Badowski stresses the importance of regular and open communication with superiors, including proactive updates, seeking feedback, and clarifying expectations. She provides practical advice on tailoring communication styles to individual bosses, adapting to their preferences, and building rapport.

The book explores the concept of earning trust and credibility with superiors. Badowski highlights the significance of consistently delivering high-quality work, being reliable, and demonstrating competence. She offers strategies for gaining visibility, taking ownership of projects, and positioning oneself as a valuable asset to the organisation.

Furthermore, "Managing Up" delves into the art of anticipating and managing expectations. Badowski discusses the importance of understanding your boss's priorities, preferences, and working style. She provides insights into adapting your approach to align with their expectations, while still maintaining your own integrity and values.

Another valuable aspect of the book is the emphasis on personal development and self-awareness. Badowski encourages readers to reflect on their strengths, weaknesses, and professional goals. She provides guidance on how to seek feedback, identify areas for improvement, and take initiative in one's own career growth.

Throughout the book, Badowski shares personal anecdotes and examples from her experience working with Jack Welch, illustrating the principles and strategies she advocates. These real-life stories offer practical and relatable insights, allowing readers to see how the concepts can be applied in real-world situations.

In summary, "Managing Up: How to Forge an Effective Relationship with Those Above You" is a valuable resource for individuals seeking to navigate the boss-employee relationship more effectively. Rosanne Badowski’s practical advice, coupled with her firsthand experiences, offers readers a roadmap for building strong relationships with superiors, communicating effectively, and advancing their careers. By implementing the strategies and principles outlined in the book, individuals can cultivate a positive and productive relationship with their bosses, driving personal and professional growth.

The key takeaways from this book

1. View the boss-employee relationship as a partnership: Badowski stresses the importance of seeing the relationship with your boss as a collaborative partnership. Instead of viewing it as a one-sided dynamic, strive to work together towards shared goals and objectives. This perspective encourages proactive communication, mutual respect, and a focus on collective success.
2. Effective communication is paramount: The book highlights the significance of open and regular communication with superiors. Be proactive in providing updates, seek feedback, and clarify expectations. Tailor your communication style to align with your boss's preferences and adapt to their communication style. Building strong communication skills helps foster understanding and trust in the boss-employee relationship.
3. Earn trust and credibility through consistent performance: Badowski stresses the importance of consistently delivering high-quality work and being reliable. By consistently meeting or exceeding expectations, you can earn trust and credibility with your superiors. Take ownership of your projects, demonstrate competence, and strive for excellence to position yourself as a valuable asset to the organisation.
4. Understand and manage expectations: Gain a deep understanding of your boss's priorities, preferences, and working style. By aligning your approach with their expectations, you can enhance the working relationship. Anticipate their needs, be proactive, and consistently deliver results that align with their vision. This understanding helps build rapport and contributes to a productive working dynamic.
5. Invest in personal development and self-awareness: Reflect on your strengths, weaknesses, and career goals. Seek feedback from your superiors and actively work on areas for improvement. Take initiative in your own professional growth by pursuing opportunities for learning and development. By investing in your personal growth, you can become an even more valuable contributor to the organisation and position yourself for future success.