Unlock the secrets to effective problem-solving with our course, “Problem Solving - Effective Approaches.” Delve into the...
Adapting Customer Service to the Remote Environment - Part 2 continues to explore strategies for delivering exceptional customer support...
Customer Complaint Handling - Part 2 provides advanced strategies for effectively managing and resolving customer issues. Building...
It is estimated that money laundering by criminals and terrorists costs the UK more than £100 billion a year – take this...
Do you find yourself wasting time trying to find an email within your inbox? On average a typical worker receives over 120 emails per...
This course highlights some of the latest exciting and innovative AI developments in the suite of Office 365 packages, where to find...
Communication is an essential leadership skill. Learn how to build rapport, trust and tactfully manage delicate and sensitive situations...
Corruption globally amounts to over $1 trillion a year. Learn the impact of bribery and corruption, the four key offences under th...
There are 168 hours in a week, so what are you going to do with them? This session will help you understand how to better manage your...