"Succession: Mastering the Make-or-Break Process of Leadership Transition" by Noel M. Tichy is a significant book that tackles the crucial and often complex process of leadership succession in organisations. Published in 1997, this book offers enduring insights, strategies, and practical guidance for businesses seeking to navigate leadership transitions successfully.
In Dealing with Difficult Customers: How to Turn Demanding, Dissatisfied, and Disagreeable Clients into Your Best Customers, author Noah Fleming provides valuable insights into how to effectively handle challenging customer interactions. The book is divided into three sections, each focusing on a different aspect of dealing with difficult customers.
"Zero to One: Notes on Startups, or How to Build the Future" is a book by entrepreneur and investor Peter Thiel, in which he outlines his perspective on what it takes to create a successful startup. Thiel argues that the most valuable businesses are those that create something truly new - going from "zero to one" - rather than simply improving on what already exists.
Team Genius: The New Science of High-Performing Organisations by Rich Karlgaard and Michael S. Malone is a thought-provoking exploration of the science and psychology behind high-performing teams and organisations. Drawing on extensive research, real-world examples, and engaging anecdotes, the book provides valuable insights into what makes teams truly exceptional and how leaders can foster environments that encourage innovation, collaboration, and excellence.
Mindset: The New Psychology of Success by Carol S. Dweck is a groundbreaking book that explores the concept of mindset and its profound impact on personal and professional success. Dweck, a renowned psychologist, delves into the idea that one's beliefs about their abilities, whether they have a fixed or growth mindset, can significantly shape their achievements and overall well-being.
"Neurodiversity in the Workplace" by HR Review explores the concept of neurodiversity and its implications for creating more inclusive workplaces. The book delves into the unique strengths and challenges of individuals with neurodivergent conditions such as autism, ADHD, dyslexia, and Tourette syndrome, and provides practical guidance for organisations seeking to harness the talents of neurodiverse individuals.