"Microsoft PowerPoint: The Most Updated Crash Course" by James Holler is an in-depth guide designed to help users master Microsoft PowerPoint quickly and efficiently. This book aims to provide a comprehensive understanding of PowerPoint’s features, enabling readers to create engaging and professional presentations. Holler’s approach is structured to accommodate both beginners and more experienced users, making it a versatile resource for a wide audience.
Customer Service in an Instant: 60 Ways to Win Customers and Keep Them Coming Back by Karen Leland is a practical guide for customer service professionals looking to improve their customer service skills. The book provides 60 quick, practical tips for handling difficult customers in a variety of situations.
The One Minute Manager" by Ken Blanchard and Spencer Johnson is a concise, practical guide to effective management. The book is written in a story format that follows a young man's journey to find a "One Minute Manager" who can teach him how to become an effective manager himself.
"Selling to the C-Suite: What Every Executive Wants You to Know About Successfully Selling to the Top" by Nicholas A.C. Read and Stephen J. Bistritz is a comprehensive guide that delves into the intricacies of selling to top-level executives in organisations. Through their extensive experience in sales and interactions with C-suite leaders, the authors offer invaluable insights and practical strategies for navigating the complex landscape of executive decision-making.
"Excel Data Filters: Quickly and Easily Sort and Filter Data" by Scott Hartshorn is a practical guide designed to help users efficiently sort and filter data using Microsoft Excel. Hartshorn’s book aims to make these fundamental yet powerful features accessible to both novice and experienced Excel users, enabling them to manage large data sets with ease and precision.
Mentoring 101: What Every Leader Needs to Know by John C. Maxwell is a practical guide that explores the art and science of mentoring. John Maxwell, a renowned leadership expert and author, draws from his extensive experience to provide valuable insights and actionable strategies for effective mentoring.