"Excel: The Easiest Way to Master Microsoft Excel in 7 Days" authored by Leonard Webb is a comprehensive guide aimed at individuals seeking to quickly and efficiently acquire proficiency in Microsoft Excel. Webb's book is structured as a step-by-step program designed to guide readers through the essentials of Excel within a week, making it accessible to beginners and those looking to refresh their skills alike.
"On Grief and Grieving: Finding the Meaning of Grief Through the Five Stages of Loss" by Elisabeth Kübler-Ross and David Kessler is a seminal work that explores the complex and multifaceted experience of grief. Drawing on their extensive experience working with terminally ill patients and their families, Kübler-Ross and Kessler outline a framework for understanding the emotional journey of grief through the lens of five stages: denial, anger, bargaining, depression, and acceptance.
"Delivering Happiness: A Path to Profits, Passion, and Purpose" is a book written by Tony Hsieh, the former CEO of Zappos, an online shoe and clothing retailer. In the book, Hsieh shares his personal and professional journey, including his experience building Zappos into a billion-dollar business that is widely recognized for its exceptional customer service and unique company culture.
In Uncertainty: Turning Fear and Doubt into Fuel for Brilliance, Jonathan Fields explores how to navigate the inevitable uncertainty that comes with creative pursuits, entrepreneurship, and decision-making. Rather than avoiding or fearing uncertainty, Fields encourages readers to embrace it as a source of personal and professional growth. Drawing from psychology, neuroscience, and real-life examples, the book provides actionable insights for transforming fear and doubt into powerful forces that fuel creativity, innovation, and success.
"The Diversity Bonus: How Great Teams Pay Off in the Knowledge Economy" by Scott E. Page explores the profound impact that diversity can have on team performance, particularly in complex problem-solving and innovation. Drawing on a combination of rigorous research, mathematical models, and practical examples, Page argues that diverse teams are more likely to outperform homogeneous ones, especially in knowledge-intensive environments.
Be Our Guest: Perfecting the Art of Customer Service by The Disney Institute takes readers on a journey into the world of Disney's renowned customer service culture. Drawing from Disney's extensive experience in creating magical experiences for guests, the book shares valuable insights and practical strategies for delivering exceptional customer service.