The Disney Way: Harnessing the Management Secrets of Disney in Your Company is a book by Bill Capodagli and Lynn Jackson that explores the business practices and management principles that have made The Walt Disney Company so successful. One of the key elements of The Disney Way is the concept of putting yourself in the customer's shoes. This idea involves understanding the customer's perspective and taking steps to ensure that their experience is as positive as possible. Disney is known for its exceptional customer service and attention to detail, and the authors suggest that this is in large part due to the company's commitment to putting itself in the customer's shoes.
Get Your Inbox Down to Zero: from How to be a Productivity Ninja by Graham Allcott is a practical guide that provides strategies and techniques for managing email overload and achieving an empty inbox. With a focus on productivity and efficiency, the book offers actionable advice to help individuals regain control over their email and increase their overall effectiveness.
"Presence: Bringing Your Boldest Self to Your Biggest Challenges" is a self-help book by social psychologist Amy Cuddy that explores the concept of "presence" and how it can help us overcome self-doubt and perform at our best in high-pressure situations. The book is divided into three parts, each of which focuses on a different aspect of developing presence.
"Remote Work Revolution: Succeeding from Anywhere" by Tsedal Neeley is a book that explores the challenges and opportunities of remote work and provides practical guidance for individuals and organisations to succeed in a remote work environment. The author is a professor at Harvard Business School and a leading expert on remote work.
International Workplace Sexual Harassment Laws and Developments for the Multinational Employer by Ellen Pinkos Cobb provides a comprehensive analysis of the evolving legal landscape surrounding workplace sexual harassment across different countries. The book is aimed at multinational employers and offers practical guidance for navigating the varying laws and cultural nuances related to workplace harassment. It delves into global trends, providing a valuable resource for employers, HR professionals, legal teams, and policymakers.
The Resume Writing Guide: A Step-by-Step Workbook for Creating a Winning Resume by Lisa McGrimmon is a practical and comprehensive resource designed to guide job seekers through the process of creating an effective, impactful resume. The book stands out by offering a hands-on, workbook-style approach, providing readers with tools, templates, and exercises to craft resumes that highlight their strengths, experience, and skills in the best possible way. McGrimmon, a seasoned career consultant, offers step-by-step instructions that simplify the often intimidating process of resume writing.