Predictably Irrational: The Hidden Forces That Shape Our Decisions by Dan Ariely is a captivating exploration of the irrational behaviours that influence our decision-making processes. Drawing on numerous experiments and research studies, Ariely reveals the hidden factors that drive our choices and challenges the assumption of human rationality in economic decision-making.
"Winning with People: Discover the People Principles That Work for You Every Time" by John C. Maxwell is a profound exploration of interpersonal relationships and the principles that underpin successful interactions with others. Maxwell, a renowned leadership expert, distils decades of experience and wisdom into practical advice that helps readers build stronger connections, communicate effectively, and influence others positively.
"Renewing Your Customer" by Craig Bailey is a comprehensive guide that delves into the critical aspects of managing customer renewals, emphasising strategies for maintaining strong client relationships and ensuring ongoing business growth. Bailey leverages his extensive experience in customer relationship management to provide actionable insights and practical techniques for businesses looking to maximise their customer retention rates and create lasting loyalty.
The Squiggly Career by Helen Tupper and Sarah Ellis is a thought-provoking and insightful guide that challenges traditional notions of career paths and encourages readers to embrace a more dynamic and flexible approach to work in our rapidly changing world. The book presents a refreshing perspective on careers, urging individuals to navigate their professional lives with agility, curiosity, and resilience.
Thinking, Fast and Slow is a book by Nobel Prize-winning economist and psychologist Daniel Kahneman. The book provides a detailed exploration of the two systems of thinking that govern human decision-making and judgment.
Paul McFedries' "Excel Pivot Tables and Pivot Charts: Your visual blueprint for creating dynamic spreadsheets" is a practical and visually oriented guide designed to help users harness the powerful features of Excel pivot tables and pivot charts. This book is part of the "Your visual blueprint" series, known for its step-by-step visual format that makes complex concepts accessible and easy to understand.