Communication Skills - Micro - Liverpool BID Company

Become a better communicator by learning about emotional intelligence and self awareness, how to be an active listener and telephone techniques

Microlearning is a holistic approach for skill based learning and education which deals with relatively small learning units. It involves short-term-focused strategies especially designed for skill based understanding/learning/education.

2 Events

Emotional Intelligence and Self Awareness

Learn how to identify and understand your own emotions and become aware of their impact and how to express...

20 minutes

2 Events

Tips & Techniques on how to be an Active Listener

This short 20 minute non interactive session will give you some great tips and ideas on how to be a better...

20 minutes

0 Events

How to Demonstrate Active Listening Within the Workplace

Listening is a lot more than just hearing. Explore how to show that we are not only hearing what is being...

20 minutes

0 Events

Telephone Techniques

This webinar aims to equip participants with the essential skills and knowledge required to excel in...

20 minutes

FAQ's

How do I view the system in my local time?

You can view the system in your local time by going to My Account > Edit Profile (Or click the timezone in the top bar > edit profile), once here you'll see a dropdown called timezone. If you change this to your timezone the platform will reflect this.

Can I access a module after completion?

If you go to the My Account area, you will see all the learning events you've attended. You can download the related handouts for as long as you maintain your subscription. You can watch recordings of all events for up to 30 days after the event.

How do I access a recording?

If you go to the My Account area, you will see all the learning events you've attended. You can access the recording of any session you attended for 30 days afterwards.

How do I receive my certificates?

They will be emailed to you automatically and are accessible via the certificates tab on the My Account page.

Does the course or module come with accreditation?

Any courses or modules which are CPD accredited are clearly indicated

Why can't I hear the course?

There may be an issue with your choice of speaker, please check your settings in Zoom.

Can I use a tablet or smart phone?

Yes - our courses are designed to be accessed using any mobile device

How can I update my password?

On your Login page, hit the Forgotten Password button. Follow the instructions on the next Reset Password screen and you're done!