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Customer Operational Excellence

Adapting Customer Service to the Remote Environment - Part 2

Adapting Customer Service to the Remote Environment - Part 2 continues to explore strategies for delivering exceptional customer support in virtual settings. Building on Part 1, this course delves deeper into utilizing digital tools, fostering remote team collaboration, and maintaining high service standards. Participants will learn advanced techniques for enhancing communication clarity and ensuring customer satisfaction from a distance. Practical case studies empower learners to excel in remote customer service environments.

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Duration
60 minutes
Facilitator
Simon Sparks
Quiz
No
Certificate
No
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