What are influencing skills and why are they so important? In this session, we will explore some of the misconceptions, the factors...
Projects are only deemed a complete success if they are delivered on budget, so project managers must ensure that costs do not spiral....
Target audience: Anyone needing to have additional budget approved. This course will demonstrate how to present a business case...
Target Audience: Any level This course explores the legal frameworks and ethical principles governing conflicts of interest in various...
Creating a high performing team sets an organisation up for success. Learn how to create this team and how to communicate with each...
Dealing with Challenging Customers - Part 2 expands on effective strategies for handling difficult interactions and resolving conflicts...
Leading a Customer Service Team focuses on equipping managers with essential skills to inspire and manage high-performing customer...
Remote working has many benefits, but also has it's challenges. How can you enjoy the extra time that you would be commuting whilst...
In this short session you’ll understand that selling is really a psychological barrier of words. We make decisions as consumers all...
