Customer Complaint Handling - Part 2 provides advanced strategies for effectively managing and resolving customer issues. Building...
One of the most used features of Excel is the ability to visualise data with charts, and this session focusses on the Types of chart,...
Hear from an expert panel on the latest tools, techniques and tips on communication and public speaking. Get involved and ask questions....
A sales masterclass and your opportunity to ask a panel of sales experts for advice, guidance, hints and tips to boost your sales....
Would you be able to recognise the signs and symptoms if you or one of your co-workers was suffering with a mental health condition?...
In a world characterised by rapid change and unforeseen challenges, the ability to navigate uncertainty has become a crucial skill...
Updates, news and thoughts from a panel of customer service experts. Your opportunity to get involved in the discussion and ask your...
Hear the latest thoughts, views and opinions from a panel of leadership experts. Get involved and ask a question....
Do you have a mindset for success? Whether these goals are for business, home, family, or self-improvement, setting your mindset for...