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296 results - Page 4 of 33

Business Essentials Unconscious Bias module
Diversity and Inclusion

Unconscious Bias

Unconscious bias occurs when an individual is unaware of a prejudice. Join this 60-minute webinar to discover how unconscious bias...

Next Event:
Date
Oct 25, 2024
Time
8:00 AM
Compliance Preventing Bribery and Corruption module
Compliance

Preventing Bribery and Corruption

Corruption globally amounts to over $1 trillion a year. Learn the impact of bribery and corruption, the four key offences under th...

Next Event:
Date
Oct 25, 2024
Time
11:00 AM
Customer Service Excellence Putting Yourself in the Customer's Shoes module
Customer Delivery Excellence

Putting Yourself in the Customer's Shoes

This session focuses on how to see things from a client’s perspective. It’s important to continually demonstrate that you...

Next Event:
Date
Oct 25, 2024
Time
12:30 PM
Workplace Readiness Communicating Effectively in the Corporate World module
Communication in the Workplace

Communicating Effectively in the Corporate World

In today's fast-paced and dynamic corporate environment, effective communication is a critical skill that can significantly impact...

Next Event:
Date
Oct 25, 2024
Time
2:00 PM
Project Management Project Management for Non-Project Managers module
Project Management

Project Management for Non-Project Managers

We’ve all heard the term “planned with military precision” and this session will give those with no formal project...

Next Event:
Date
Oct 28, 2024
Time
9:30 AM
Customer Service Excellence Effective Customer Meetings module
Customer Delivery Excellence

Effective Customer Meetings

A meeting can be highly productive, or a waste of valuable time. Gain the confidence and skills to plan and host an effective meeting,...

Next Event:
Date
Oct 28, 2024
Time
11:00 AM
Project Management Effective Communication for Project Managers module
Project Management Fundamentals

Effective Communication for Project Managers

This session will build on the first: now we have the tools to create a solid project plan, how do we maintain "command and control"...

Next Event:
Date
Oct 28, 2024
Time
2:00 PM
Customer Service Excellence Dealing with Challenging Customers module
Customer Operational Excellence

Dealing with Challenging Customers

During this topic, we will explore how to deal with angry or difficult clients, highlighting specific tips and techniques that you...

Next Event:
Date
Oct 28, 2024
Time
3:30 PM
Microlearning Emotional Intelligence and Self Awareness module
Communication Skills - Micro

Emotional Intelligence and Self Awareness

Learn how to identify and understand your own emotions and become aware of their impact and how to express emotions in a positive manner....

Next Event:
Date
Oct 29, 2024
Time
10:00 AM
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