Breaking the Habit of Being Yourself: How to Lose Your Mind and Create a New One by Joe Dispenza is a powerful self-help book that explores the relationship between our thoughts, beliefs, and reality. Dispenza presents scientific research and practical techniques to help readers break free from self-destructive patterns and create a new, empowering identity.
"Microsoft PowerPoint: The Most Updated Crash Course" by James Holler is an in-depth guide designed to help users master Microsoft PowerPoint quickly and efficiently. This book aims to provide a comprehensive understanding of PowerPoint’s features, enabling readers to create engaging and professional presentations. Holler’s approach is structured to accommodate both beginners and more experienced users, making it a versatile resource for a wide audience.
Customer Service in an Instant: 60 Ways to Win Customers and Keep Them Coming Back by Karen Leland is a practical guide for customer service professionals looking to improve their customer service skills. The book provides 60 quick, practical tips for handling difficult customers in a variety of situations.
"ROI Selling: Increasing Revenue, Profit, and Customer Loyalty through the 360 Sales Cycle" by Michael J. Nick and Kurt Koenig is a comprehensive guide that introduces the concept of Return on Investment (ROI) selling and provides a structured approach for sales professionals to effectively quantify and communicate the financial benefits of their products or services to customers. Through a combination of theory, real-world examples, and practical tools, Nick and Koenig equip readers with the knowledge and skills they need to navigate the sales process and drive successful outcomes by focusing on ROI.
The One Minute Manager" by Ken Blanchard and Spencer Johnson is a concise, practical guide to effective management. The book is written in a story format that follows a young man's journey to find a "One Minute Manager" who can teach him how to become an effective manager himself.
"Selling to the C-Suite: What Every Executive Wants You to Know About Successfully Selling to the Top" by Nicholas A.C. Read and Stephen J. Bistritz is a comprehensive guide that delves into the intricacies of selling to top-level executives in organisations. Through their extensive experience in sales and interactions with C-suite leaders, the authors offer invaluable insights and practical strategies for navigating the complex landscape of executive decision-making.