Living the values of your organisation: this session looks at how to lead by example; by taking responsibility for yourself and understanding...
In a no normal world, how do you, as a leader, juggle what’s right for your business and people? How do we create calm in the continuous...
Often used synonymously, management and leadership require many different qualities. This session will explore these, before giving...
One of the best ways to define superior customer service is to understand that you must go above and beyond your customer expectations...
Trust is a foundation of everything we do. But, how do we build that trust among the teams, between the clients and people surrounding...
This course provides a comprehensive overview of the General Data Protection Regulation (GDPR), covering its purpose, key compliance...
This course highlights how mindset influences customer interactions. Participants explore how adopting a customer-centric mindset enhances...
Unconscious bias occurs when an individual is unaware of a prejudice. Join this 60-minute webinar to discover how unconscious bias...
Corruption globally amounts to over $1 trillion a year. Learn the impact of bribery and corruption, the four key offences under th...