This session focuses on how to see things from a client’s perspective. It’s important to continually demonstrate that you...
In today's fast-paced and dynamic corporate environment, effective communication is a critical skill that can significantly impact...
We’ve all heard the term “planned with military precision” and this session will give those with no formal project...
A meeting can be highly productive, or a waste of valuable time. Gain the confidence and skills to plan and host an effective meeting,...
This session will build on the first: now we have the tools to create a solid project plan, how do we maintain "command and control"...
During this topic, we will explore how to deal with angry or difficult clients, highlighting specific tips and techniques that you...
Learn how to identify and understand your own emotions and become aware of their impact and how to express emotions in a positive manner....
Team members who feel valued perform at their peak. As a leader, we show you how to coach your people and operate at the highest levels....
How to create a high performing team, why skill and will is key to success and how to communicate with those people with low will....