Just Listen: Discover the Secret to Getting Through to Absolutely Anyone by Mark Goulston is a captivating book that explores the power of listening and its potential to create meaningful connections with others. Goulston reveals essential strategies and techniques for enhancing communication skills, building trust, and fostering deep understanding.
In "Train the Trainer: The Art of Training Delivery" by Skills Converged, readers are taken on a comprehensive journey into the intricacies of effective training delivery. This book, authored by the esteemed training resource provider Skills Converged, serves as an invaluable guide for trainers looking to hone their skills and elevate their impact in the realm of professional development.
The Assertiveness Workbook: How to Express Your Ideas and Stand Up for Yourself at Work and in Relationships by Randy J. Paterson is a practical and comprehensive guide designed to help individuals develop assertiveness skills in various aspects of their lives. With a focus on both work and personal relationships, this workbook offers valuable insights, exercises, and strategies to empower readers to communicate their needs effectively while maintaining healthy boundaries.
Managing Up: How to Forge an Effective Relationship with Those Above You by Rosanne Badowski is a comprehensive guide that offers practical advice and strategies for building strong relationships with superiors. Drawing on her extensive experience as an executive assistant to former General Electric CEO Jack Welch, Badowski provides valuable insights on managing upwards and leveraging that relationship for personal and professional growth.
The Culture Map: Breaking Through the Invisible Boundaries of Global Business by Erin Meyer is a thought-provoking book that explores the complexities of cross-cultural communication and provides a framework for understanding cultural differences in the business world. Drawing on extensive research and personal experiences, Meyer presents a practical guide to navigating the cultural nuances that shape our interactions and influence our success in a globalised marketplace.
Send: Why People Email So Badly and How to Do It Better by David Shipley and Will Schwalbe is a thought-provoking book that explores the common pitfalls and challenges of email communication. The authors shed light on why people often struggle to effectively convey their messages through email and provide practical advice on how to improve this essential form of communication.