Language

Communication Skills - Micro

Telephone Techniques

This webinar aims to equip participants with the essential skills and knowledge required to excel in telephone communication, fostering professionalism and efficiency. Throughout this training, participants will gain a comprehensive understanding of the principles and best practices associated with effective telephone techniques. This is aimed at employees who are in a reactive customer facing role and want to enhance their skills in a customer service environment. Basic level

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Product
Premium
Duration
20 minutes
Facilitator
Jo Nash
Quiz
No
Certificate
No
Recommendation
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