Everything you do can grow and reflect your personal brand and it is what other people will remember about you. Defining, developing...
Corruption globally amounts to over $1 trillion a year. Learn the impact of bribery and corruption, the four key offences under th...
An overview of the requirements and impact of Privacy and Electronic Communications Regulations (PECR)...
This session will help you have more positive and confident telephone conversations with clients, building trust and delivering client...
Do you feel as if you are not always getting the best results out of your conversations with your clients? Do you have beliefs that...
This course provides a comprehensive overview of the General Data Protection Regulation (GDPR), covering its purpose, key compliance...
During this webinar you will explore ideas of how to adapt your current customer service skills to an increasingly remote world to...
Learn the difference between bullying & harassment, how to recognise them and the specific laws that apply to each. We look at...
Do you find yourself wasting time trying to find an email within your inbox? On average a typical worker receives over 120 emails per...