What are influencing skills and why are they so important? In this session, we will explore some of the misconceptions, the factors...
This course delves deeper into interpersonal dynamics through the lens of the DISC model. It builds on Part 1 by exploring advanced...
This session sounds a little random, but underpins so much of how we engage with clients and prospects. This session helps you and...
Providing an exceptional service for stakeholders within our organisations is imperative for the smooth running of departments and...
Do you often feel unsure how to resolve client complaints, wondering which way to turn and what to do, as well as make sure you deliver...