This course delves deeper into interpersonal dynamics through the lens of the DISC model. It builds on Part 1 by exploring advanced...
Communication is an essential leadership skill. Learn how to build rapport, trust and tactfully manage delicate and sensitive situations...
Discover current global trends in cyber-attacks and how to recognise them, learn of their potential impact and simple measures to put...
This course highlights some of the latest exciting and innovative AI developments in the suite of Office 365 packages, where to find...
Providing an exceptional service for stakeholders within our organisations is imperative for the smooth running of departments and...
This session explores the importance of understanding the clients needs and how to use this information to deliver value and credibility...
Do you often feel unsure how to resolve client complaints, wondering which way to turn and what to do, as well as make sure you deliver...
This course provides comprehensive training on recognizing and treating various injuries, including eye injuries, minor and severe...
This course covers the essential first aid techniques for burns and scalds, as well as responses to other emergencies. Participants...