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Courses - Page 6

57 results - Page 6 of 7

Health & Safety Safe Working At Heights Training module
Safe Working at Heights Training

Safe Working At Heights Training

Being one of the most common causes of injury at work, falls from height can result in serious injuries or fatalities to both people...

Health & Safety Slips, Trips and Falls Training module
Slips, Trips and Falls Training

Slips, Trips and Falls Training

Slips, trips and falls contribute to over 10,000 serious injuries each year. Learn where the hazards originate and how to control the...

Health & Safety Food Labelling Regulations Training module
Food Labelling Regulations Training

Food Labelling Regulations Training

This course will provide information on what can and cannot be said in relation to nutritional and health claims. You will learn more...

Customer Service Excellence Putting Yourself in the Customer's Shoes module
Customer Delivery Excellence

Putting Yourself in the Customer's Shoes

This session focuses on how to see things from a client’s perspective. It’s important to continually demonstrate that you...

Customer Service Excellence Understanding Needs to Deliver Value module
Customer Delivery Excellence

Understanding Needs to Deliver Value

This session explores the importance of understanding the clients needs and how to use this information to deliver value and credibility...

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Customer Service Excellence Delivering Customer Service Excellence module
Customer Operational Excellence

Delivering Customer Service Excellence

How do we put the needs and requirements of a client first, ahead of anything and everything else? Helping you deliver excellence to...

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Customer Service Excellence Managing and Meeting  Customers' Expectations module
Customer Operational Excellence

Managing and Meeting Customers' Expectations

Do you feel as if you are not always getting the best results out of your conversations with your clients? Do you have beliefs that...

Customer Service Excellence Delivering an Exceptional Customer Service for Internal Stakeholders module
Customer Operational Excellence

Delivering an Exceptional Customer Service for Internal Stakeholders

Providing an exceptional service for stakeholders within our organisations is imperative for the smooth running of departments and...

Microlearning Building Long Lasting Relationships (with anyone!) module
Customer Excellence - Micro

Building Long Lasting Relationships (with anyone!)

This 20 minute course equips you with essential skills to nurture enduring connections with people from all walks of life. You'll learn...