"The Retail Doctor's Guide to Growing Your Business: A Step-by-Step Approach to Quickly Diagnose, Treat, and Cure" by Bob Phibbs is a comprehensive guide to improving customer service in the retail industry. The book provides practical advice for retailers looking to create a customer-centric culture and grow their business.
Managing Up: How to Move Up, Win at Work, and Succeed with Any Type of Boss by Mary Abbajay is a comprehensive guide that offers practical strategies for effectively managing the boss-employee relationship and advancing in your career. Abbajay provides insights, tools, and techniques for navigating various types of bosses, building strong relationships, and achieving success in the workplace.
The Mindful Way Workbook: An 8-Week Program to Free Yourself from Depression and Emotional Distress is an invaluable resource for individuals seeking to overcome depression and manage emotional distress. Written by John Teasdale, Mark Williams, and Zindel Segal, this workbook provides a comprehensive and practical guide to utilising mindfulness-based cognitive therapy (MBCT) as a means of achieving lasting emotional well-being.
Crucial Conversations: Tools for Talking When Stakes Are High, written by Joseph Grenny, Kerry Patterson, Ron McMillan, and Al Switzler, is a powerful guide to improving communication in high-stakes situations. The book provides practical strategies to navigate sensitive discussions where emotions run high, opinions vary, and the outcomes are significant. It aims to help individuals handle challenging conversations with confidence, ensuring that relationships are strengthened, and positive outcomes are achieved.
"Influencing Virtual Teams: 17 Tactics That Get Things Done with Your Remote Employees" by Hassan Osman is a practical and insightful guide that delves into the nuances of leading and influencing remote teams effectively. With the rise of remote work, this book offers essential strategies for managers and leaders to navigate the challenges of distance and create a cohesive and productive virtual team environment.
Unsubscribe: How to Kill Email Anxiety, Avoid Distractions, and Get Real Work Done is a book by Jocelyn K. Glei that offers practical strategies for managing email overload and regaining control over your workday. The book is based on the premise that email has become a major source of distraction and anxiety for many people, and that it is possible to reclaim your time and focus by adopting a more intentional and mindful approach to email.