"Smart Calling: Eliminate the Fear, Failure, and Rejection from Cold Calling" by Art Sobczak is a definitive guide that transforms traditional cold calling into a strategic and effective process. Published in 2010, Sobczak draws on his extensive experience in sales to provide a comprehensive framework for sales professionals to master the art of making "smart" calls and achieve success in their prospecting efforts.
Bullying in the Workplace: The Complete Guide to Dealing with Bullying in the Workplace, Bullying Prevention and Intervention by Cathy Hunt is a comprehensive book that explores the pervasive issue of workplace bullying and provides valuable insights and strategies for individuals and organisations to address and combat this problem. With a focus on both prevention and intervention, Hunt offers a wealth of information and practical advice to create a healthier and more respectful work environment.
The Busy Manager's Guide to Delegation by Richard A. Luecke is a practical and concise resource that provides valuable insights and strategies for effective delegation. Recognising the challenges faced by busy managers, Luecke offers practical advice and step-by-step guidance to help them delegate tasks successfully and maximise their productivity.
"The Art of Crossing Cultures" by Craig Storti is a seminal guide on navigating the complexities of intercultural interactions. The book addresses the challenges and intricacies of living and working in a foreign culture, providing readers with practical strategies for adapting and thriving in new cultural environments. Storti, an expert in intercultural communications, draws on his extensive experience to offer insights that are both enlightening and actionable.
The Art of Dealing with People by Les Giblin is a book that offers practical advice for building strong relationships with others. The author argues that success in business and life depends largely on our ability to connect with and influence others, and that this ability can be developed through deliberate practice and attention to certain key principles.
Thanks for the Feedback: The Science and Art of Receiving Feedback Well by Douglas Stone and Sheila Heen explores the art of receiving feedback effectively and leveraging it for personal and professional growth. The book provides valuable insights, practical strategies, and real-life examples to help readers develop the skills necessary to receive feedback with openness and use it constructively.