Language

Programmes

Courses - Page 10

262 results - Page 10 of 30

Communication Skills How to Communicate Effectively Through Email module
Communication Skills

How to Communicate Effectively Through Email

Effective communication is an essential component of human relationships. We spend so much time communicating via email, so this...

Next Event:
Date
Dec 18, 2024
Time
9:30 AM
Customer Service Excellence Customer Complaint Resolution module
Customer Strategic Excellence

Customer Complaint Resolution

Do you often feel unsure how to resolve client complaints, wondering which way to turn and what to do, as well as make sure you deliver...

Next Event:
Date
Dec 18, 2024
Time
12:30 PM
Project Management Scheduling and Forecasting module
Project Management

Scheduling and Forecasting

The ability to remain flexible at all times is a key characteristic of successful project managers. But how can we balance flexibility...

Next Event:
Date
Dec 19, 2024
Time
5:00 PM
Customer Service Excellence Dealing with Challenging Customers module
Customer Operational Excellence

Dealing with Challenging Customers

During this topic, we will explore how to deal with angry or difficult clients, highlighting specific tips and techniques that you...

Next Event:
Date
Dec 20, 2024
Time
9:30 AM
Leadership How to Conduct an Effective 1 to 1 Meeting module
Emerging Leaders

How to Conduct an Effective 1 to 1 Meeting

The chance to speak with one to one with your direct reports is a valuable opportunity to get to know them better, what drives and...

Next Event:
Date
Jan 3, 2025
Time
9:30 AM
Business Essentials Learn to Manage Time Effectively module
Business Skills

Learn to Manage Time Effectively

There are 168 hours in a week, so what are you going to do with them? This session will help you understand how to better manage your...

Next Event:
Date
Jan 3, 2025
Time
11:00 AM
Business Essentials Working Remotely module
Business Skills

Working Remotely

Remote working has many benefits, but also has it's challenges. How can you enjoy the extra time that you would be commuting whilst...

Next Event:
Date
Jan 6, 2025
Time
2:00 PM
Microlearning PowerPoint Micro Learning module
Office 365 - Micro

PowerPoint Micro Learning

In this short 20-minute Micro Learning session we will look at some of the most useful Tips and Tricks for Microsoft PowerPoint 365 including:...

Next Event:
Date
Jan 7, 2025
Time
9:30 AM
Microlearning Tips & Techniques on how to be an Active Listener module
Communication Skills - Micro

Tips & Techniques on how to be an Active Listener

This short 20 minute non interactive session will give you some great tips and ideas on how to be a better listener. You will understand...

Next Event:
Date
Jan 7, 2025
Time
10:00 AM
1 7 8 9 10 11 12 13 14 30