During this session you will learn why feedback is so important to the individual and the organisation; explore ways to give and receive...
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Join this module to learn about the 4 elements of ONE service; Identify the needs and wants of your customer and learn how to recognise...
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Join to listen and watch a roleplay demonstration of how to conduct an interview using the S.T.A.R competency model. A fair and consistent...
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Join to listen and watch a roleplay demonstration of how to effectively question clients, understand their needs and become their...
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Join to listen and watch a roleplay demonstration of how to have an effective coaching conversation with your employee, a sought-after...
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Join to listen and watch a roleplay demonstration of how to conduct a motivational and productive one-to-one meeting with your employee....
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Join to listen and watch to roleplay demonstration of how to conduct a confident and constructive Mid-Year review....
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This 60-minute module will provide interesting, valuable information and insights into this important topic, relevant to those with...
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Embark on a journey of environmental awareness with our "Understanding Climate Change". An introduction to the basics of this interesting...
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