The One Minute Manager" by Ken Blanchard and Spencer Johnson is a concise, practical guide to effective management. The book is written in a story format that follows a young man's journey to find a "One Minute Manager" who can teach him how to become an effective manager himself.
"Renewing Your Customer" by Craig Bailey is a comprehensive guide that delves into the critical aspects of managing customer renewals, emphasising strategies for maintaining strong client relationships and ensuring ongoing business growth. Bailey leverages his extensive experience in customer relationship management to provide actionable insights and practical techniques for businesses looking to maximise their customer retention rates and create lasting loyalty.
The First-Time Manager by Loren B. Belker, Jim McCormick, and Gary S. Topchik is a comprehensive guide specifically designed for individuals transitioning into their first leadership role. Packed with practical advice, real-world examples, and actionable strategies, this book equips new managers with the essential skills and knowledge needed to succeed in their managerial journey.
Tom Kendrick's "Identifying and Managing Project Risk" is a comprehensive guide aimed at equipping project managers with the tools and techniques necessary to navigate and mitigate risks effectively throughout the project lifecycle. The book is structured to provide a systematic approach to risk management, ensuring that project managers can identify potential pitfalls early and take proactive measures to avoid or minimise their impact.
"Steal the Show: From Speeches to Job Interviews to Deal-Closing Pitches, How to Guarantee a Standing Ovation for All the Performances in Your Life" by Michael Port is a comprehensive guide to public speaking and performance. The book offers practical advice and strategies for anyone looking to improve their communication skills, whether it's for delivering speeches, job interviews, or sales pitches.
The Bribery and Corruption Casebook: The View from Under the Table is a thought-provoking book written by Joseph T. Wells and Laura Hymes, which delves into the dark and pervasive world of bribery and corruption. With an emphasis on real-life case studies and insightful analysis, the book sheds light on the various aspects of these unethical practices, their consequences, and the strategies employed to combat them.