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Mental Wellness Understanding Imposter Syndrome module
Protecting your Mental Wellbeing

Understanding Imposter Syndrome

Have you ever doubted your abilities or felt like a fraud, like you don't belong where you are? - If you answer yes, join this...

Next Event:
Date
Sep 13, 2024
Time
9:30 AM
Customer Service Excellence How to Build Rapport and Trust in Relationships module
Customer Delivery Excellence

How to Build Rapport and Trust in Relationships

Trust is a foundation of everything we do. But, how do we build that trust among the teams, between the clients and people surrounding...

Next Event:
Date
Sep 13, 2024
Time
12:30 PM
Microlearning Sound Bath - Weather Mindset Reset module
Sound Baths

Sound Bath - Weather Mindset Reset

Support your mental wellbeing, focus and relax to the immersive sounds of weather and music. Take 20 minutes to reset your mind. ...

Next Event:
Date
Sep 13, 2024
Time
3:30 PM
Office 365 Charts Part 2 module
Excel

Charts Part 2

This one-hour session continues the discussion of charts made in Part 1 and covers Plotting on a second axis, Adding Trendlines, Forecasting...

Next Event:
Date
Sep 16, 2024
Time
9:30 AM
Office 365 Data Tables (Sensitivity Analysis) module
Excel

Data Tables (Sensitivity Analysis)

Sensitivity analysis is a process by which different results can be predicted according to a number of variables. This is an important...

Next Event:
Date
Sep 16, 2024
Time
11:00 AM
Communication Skills Assertiveness module
Communication Skills

Assertiveness

We all want to be able to get our point across in a professional way, especially during more challenging conversations or situations....

Next Event:
Date
Sep 16, 2024
Time
12:30 PM
Communication Skills Emotional Intelligence module
Communication Skills

Emotional Intelligence

Self-management is a crucial component of Emotional Intelligence. Once we are aware of our own emotions and how they affect our behaviour...

Next Event:
Date
Sep 16, 2024
Time
2:00 PM
Customer Service Excellence Dealing with Challenging Customers module
Customer Operational Excellence

Dealing with Challenging Customers

During this topic, we will explore how to deal with angry or difficult clients, highlighting specific tips and techniques that you...

Next Event:
Date
Sep 16, 2024
Time
3:30 PM
Microlearning Money Saving Tips module
Business Essentials - Micro

Money Saving Tips

Explore ways of cutting costs and making the most of your money....

Next Event:
Date
Sep 16, 2024
Time
5:00 PM
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