Excel has a number of functions specific to text rather than numbers. In this one-hour session we look at some of these, including...
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Conducting formal discussions and interviews are a key part of a manager's job: whether you are communicating with prospective...
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Listening is a lot more than just hearing. Explore how to show that we are not only hearing what is being said but making a conscious...
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Used in Coaching and mentoring this short session gives a brief explanation of how the GROW model works and when best to use it....
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During this session you will learn how to build a set of questions to understand your clients needs, learn how to help your clients...
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Objection Handling is a fundamental of any sales process. In this session learn and understand the key techniques to help achieve the...
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Objective: By the end of this session you will understand the importance and benefit of Solution Selling The session will focus...
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Planning and Research can really help you build your confidence before you approach your client or interact with a prospect for the...
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First impressions count, especially when your want to win business. How you come across to your clients for the first time can make...
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