Fearless Interviewing by Marky Stein is a practical, empowering guide that helps job seekers build confidence and master the art of interviews. Drawing on Stein's expertise as a career coach and human resources professional, the book provides actionable strategies for overcoming anxiety, showcasing strengths, and effectively communicating with potential employers.
The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results by Brent Adamson, Matthew Dixon, Pat Spenner, and Nick Toman is a seminal work that expands upon the Challenger Sales methodology introduced in their previous book, "The Challenger Sale." This book delves into the complex dynamics of B2B buying groups and provides insights on how organisations can navigate and influence these intricate decision-making processes.
"The Relaxation Response" is a self-help book written by Dr. Herbert Benson, a medical doctor and researcher at Harvard Medical School. The book is based on Benson's research into the physiological effects of stress and the body's natural response to relaxation.
"Leading the Customer Experience" by Sarah Cook is a comprehensive guide for organisations aiming to deliver exceptional customer service and create long-lasting customer loyalty. Cook emphasises that in today’s highly competitive market, providing an outstanding customer experience (CX) is not just a differentiator but a necessity for businesses to thrive.
The Risk Management Handbook: A Practical Guide to Managing the Multiple Dimensions of Risk by David Hillson is a comprehensive resource that provides insights, strategies, and practical guidance on managing risks effectively in a complex and dynamic business environment. With a focus on the multifaceted nature of risks, Hillson offers a systematic approach to risk management that can be applied across various industries and sectors.
"Built to Last: Successful Habits of Visionary Companies" is a groundbreaking book authored by Jim Collins and Jerry I. Porras, originally published in 1994 and updated in 2004. The book is a seminal work in the realm of business literature and explores the enduring success of iconic companies. Over the course of extensive research, the authors aim to uncover the common traits and principles that have contributed to the long-term success of these visionary organisations.