Team Genius: The New Science of High-Performing Organisations by Rich Karlgaard and Michael S. Malone is a thought-provoking exploration of the science and psychology behind high-performing teams and organisations. Drawing on extensive research, real-world examples, and engaging anecdotes, the book provides valuable insights into what makes teams truly exceptional and how leaders can foster environments that encourage innovation, collaboration, and excellence.
The Five Voices: How to Communicate Effectively with Everyone You Lead by Jeremie Kubicek and Steve Cockram is a dynamic book that provides a unique framework for understanding and improving communication within leadership teams and organisations. Based on the concept of five distinct leadership voices, this book helps leaders identify their own communication styles and those of their team members, ultimately fostering better collaboration, decision-making, and organisational success.
"Influence Is Your Superpower: How to Get What You Want Without Compromising Who You Are" by Zoe Chance is a compelling exploration of the art of persuasion and its integral role in both personal and professional success. As a professor at the Yale School of Management and a distinguished expert in the realms of influence and behavioural economics, Zoe Chance offers readers an insightful and practical guide to harnessing the power of influence without forsaking authenticity or ethical principles.
The Customer Experience Book: How to Design, Measure and Improve Customer Experience in Your Business by Alan Pennington is a comprehensive guide to understanding, designing, and improving the customer experience. The book describes the importance of putting yourself in the customer's shoes and understanding their needs and preferences in order to create a positive customer experience that fosters loyalty and repeat business.
Dare: The New Way to End Anxiety and Stop Panic Attacks by Barry McDonagh is a groundbreaking book that offers a fresh perspective on managing anxiety and overcoming panic attacks. McDonagh presents a unique approach that encourages individuals to embrace and "dare" their anxiety rather than trying to suppress or avoid it. With its practical strategies and empowering mindset, the book has become a valuable resource for those seeking relief from anxiety-related challenges.
Problem Solving 101 by Ken Watanabe is a concise and practical guide that equips readers with effective problem-solving techniques. Drawing upon his experience as a former McKinsey consultant, Watanabe offers a straightforward approach to tackling problems in both personal and professional domains. The book presents a systematic method, known as the "Watanabe Method," which provides a structured framework for defining, analysing, and solving problems.