Critical Chain Project Management (CCPM) is a project management methodology that was introduced by Eliyahu Goldratt in his book, "Critical Chain". This approach to project management is based on the theory of constraints, which states that every system is limited by a small number of constraints that must be managed in order to optimize the overall performance of the system.
Customer success is an emerging field that is rapidly gaining traction as more and more businesses recognise the importance of retaining customers and fostering long-term relationships. In the book "Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue," authors Nick Mehta, Dan Steinman, and Lincoln Murphy provide a comprehensive guide to this exciting new field, offering insights and strategies for companies looking to reduce churn and build long-term customer relationships.
The Feedback Imperative: How to Give Everyday Feedback to Speed Up Your Team's Success by Anna Carroll is a comprehensive guide that explores the importance of providing regular and effective feedback in the workplace. Carroll, an experienced leadership coach and consultant, offers practical strategies and insights to help managers and team leaders enhance their feedback skills and create a culture of continuous improvement.
"The Hamster Revolution: How to Manage Your Email Before It Manages You" by Mike Song, Vicki Halsey, and Tim Burress is a practical guide to managing email overload in the workplace. The book offers a step-by-step approach to help readers regain control of their inboxes, become more efficient, and reduce stress.
Managing Up: How to Move Up, Win at Work, and Succeed with Any Type of Boss by Mary Abbajay is a comprehensive guide that offers practical strategies for effectively managing the boss-employee relationship and advancing in your career. Abbajay provides insights, tools, and techniques for navigating various types of bosses, building strong relationships, and achieving success in the workplace.
"Office 365 For Dummies" is a comprehensive guide to the cloud-based productivity and collaboration suite from Microsoft. The book is written by Rosemarie Withee, Ken Withee, and Jennifer Reed and is designed to help users get up and running with Office 365 quickly and easily.